Last updated: January 2025
At velQip, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you use the velQip platform, app and website.
We collect information you provide directly, including your name, email address, password, and business details when you create an account. We also collect information about how you use our services, such as browsing behaviour, purchases and interactions with our brands.
We do not sell your personal information to third parties. We may share information with trusted service providers who assist us in operating our platform, subject to confidentiality agreements. We may also share information when required by law.
Your data is stored on secure servers in Australia. We use industry-standard encryption and security practices to protect your information. Passwords are hashed using industry-standard algorithms and are never stored in plain text.
We use cookies and similar tracking technologies to improve your experience. You can control cookies through your browser settings. Some features may not function correctly if cookies are disabled.
You have the right to access, correct or delete your personal information. To exercise these rights, please contact us at support@velqip.com.
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the app.
For privacy-related questions, please contact us at support@velqip.com or visit our Contact page.