Frequently asked questions
Everything, in plain English.
How velQip works, what DealZ and DailyBasket actually do, and how QiPoints are earned and spent. If your question is not here, ask us directly — we answer every one.
Search the questions
About velQip
What is velQip?
velQip is an ecosystem connecting smarter deals, nutrition-focused shopping and rewarding everyday experiences. Two brands sit inside it:
- DealZ — exclusive local deals, vouchers and cashback, with QiPoints earned on eligible activity.
- DailyBasket — nutrition-first grocery shopping that shows what is actually in the basket.
Each solves a distinct problem, and each makes the other more useful.
Do I need a separate app for DealZ and DailyBasket?
No. Both brands live in the same velQip app — one download covers both, on iOS and Android.
Where do I get the app?
velQip is available on Google Play and the App Store.
What is velQip trying to do?
The mission is to make healthy choices easier, everyday shopping more rewarding, and local businesses more successful. Three outcomes, one system — every feature has to move at least one of them without costing the other two.
The wider view: technology should improve everyday life, not complicate it. The gap between knowing what is good for you and actually choosing it should not exist.
Who is behind velQip?
velQip Pty Ltd, started in 2025 and based in Australia. You can read more on the About page.
What happens to my data?
Your data stays yours. Privacy and security are built in from the first line of code rather than bolted on after launch — it is one of the six principles the team works to.
Full detail lives in the Privacy Policy linked at the bottom of every page.
DealZ
What is DealZ?
DealZ makes it simple to discover offers from businesses near you, enjoy real savings, and earn QiPoints on eligible DealZ. It covers vouchers, walk-in offers and discounts opportunities, connecting customers looking for value with businesses looking for customers.
How do I get a DealZ?
Three steps, with no hidden conditions:
- Discover — find DealZ that match what you want, where you want it, across categories and locations.
- Choose — review the full details before you commit.
- Get — the DealZ lands in your account, ready when you are.
What is the difference between Voucher DealZ and Walk-in DealZ?
Voucher DealZ let you secure a specific offer before visiting, so you arrive knowing exactly what you will pay. The voucher sits in your account with a unique QR code.
Walk-in DealZ need no pre-purchase. You discover the offer, walk in, and activate it in the app when you are ready to use it.
How does a voucher actually get redeemed?
Open your active DealZ in the app and show the QR code. The merchant scans it through the DealZ Merchant App, confirms the details and marks it redeemed. You then pay the applicable discounted amount directly to the business, and your DealZ status updates to Redeemed.
Do I need to print or screenshot anything?
No. No printing and no screenshots — the merchant scans the live code in the app.
Will I know the terms before I commit?
Yes. Every DealZ sets out what you receive, the discount or benefit, the participating business, the terms and conditions, the validity period and the redemption requirements before you choose it. No mystery discounts.
What if I do not use my DealZ straight away?
It stays in your account until you are ready to redeem it, within the validity period shown on that offer.
How does cashback work?
Cashback is available on eligible offers, giving you additional value the next time you go out — save today, benefit tomorrow.
QiPoints
What are QiPoints?
QiPoints are the reward currency inside DealZ. Where a deal gives you a discount once, QiPoints give you something that lasts beyond the transaction — a balance that keeps building as you use the app.
Which DealZ earn QiPoints?
Eligible DealZ only. Points are credited automatically on eligible activity, and the earning rate and any conditions are shown on each individual DealZ at the time you select it.
Where can I spend my QiPoints?
Across the DealZ ecosystem rather than at a single merchant — depending on the reward structure, that includes eligible Voucher DealZ, Walk-in DealZ and exclusive rewards. Because they are not tied to where you earned them, they get more useful as the merchant network grows.
Are QiPoints covered by terms?
Yes — QiPoints are governed by the velQip QiPoints programme terms, and earning rates and applicable conditions are shown on each DealZ.
DailyBasket
What is DailyBasket?
A nutrition-focused grocery experience designed to help you make better choices, with nutrition, balance and smarter shopping at the centre. It shows what is actually in the basket, so a weekly shop supports your household's health and its budget.
How does DailyBasket work?
- Start with the everyday things already on your list — products carry different nutritional information even when they look interchangeable.
- DailyBasket analyses the relevant nutrition information and lays it out clearly.
- You compare options side by side, build a more balanced basket, and make a more informed decision.
What is the Nutrition Matrix?
A comparison only works if everything is measured the same way. The Nutrition Matrix lines products up against a consistent set of measures, so the differences between them are the thing you see first — no hunting through panels printed in six-point type.
What is Cart Balance?
You can pick well twenty times and still end up with a basket that does not add up. Cart Balance looks at the trolley as a whole rather than item by item, so a weekly shop can support your household's health and its budget at the same time.
Does DailyBasket score or grade my shopping?
No. Cart Balance is there to show you the shape of your basket, not to grade it. What counts as balanced is your call — the app just makes it visible.
Where does the nutrition information come from?
DailyBasket does not invent nutritional data. It works from the information products already declare, and spends its effort on the part that is normally missing: making that information legible at the moment it is needed.
For businesses
What does it cost to list my business on DealZ?
There is no commission on redemptions, and your customer pays you directly at your counter — DealZ never sits between you and your money. What you pay is one simple weekly fee covering promotion, social media and your support contact, with no setup or listing fee.
How do my staff redeem a customer's DealZ?
The customer opens their active DealZ and shows the QR code. Your team scans it through the DealZ Merchant App, confirms the details and marks it redeemed. For Walk-in DealZ, the customer presents or activates the offer and your team verifies it the same way.
What does DealZ do for my business?
DealZ helps attract new customers, increase visits and create the conditions for repeat business without expensive advertising. You appear in the app for shoppers in your area, and QiPoints give those customers a reason to come back.
How do I get started?
It begins with a short call about your business — nothing to sign at the end of it. From there we design the offer with you, produce the voucher artwork, build your listing, walk your team through redemption and promote the launch, then send a review report.
No questions match that
Try a different word, or clear the filters and browse the full list.
Still stuck?
Ask us. We’re here to help.
If your question is not on this page, send it over — a person reads every message.